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FAQ

Can I change my order? ​

Once orders are confirmed, they typically cannot be changed or edited. To ensure accuracy, kindly review your order carefully before submitting it. 

 

When will my order ship? 

Your order will be processed and shipped within 3-5 business days. Thank you for shopping with us and remember this is a family run business, we do our best with high volume shipping. 

 

What if my item(s) are damaged? ​

Kindly inform info@drfabulash.com immediately about any defective items, and remember to provide photos as evidence. Please note that items from orders placed over 30 days ago will not be eligible for a refund, store credit, or replacement. Your prompt action is important.

Returns & Refunds

If you encounter a quality concern, please reach out to customer service. Kindly share images or videos displaying the issue within one week of delivery, alongside a clear description and a photo of the packing slip. This slip is essential for issue resolution. Refunds or credits aren't assured and are assessed case by case. Dr. Fabulash maintains rigorous quality control, inspecting and confirming orders prior to packing. Should an issue arise, we'll strive to reach a satisfactory resolution

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